However, it may be that the software of your computer needs to be updated in general. Just search for the printer name or make/model number, and you’ll find the correct driver. You can also download the latest driver from the manufacturer’s website. If you have multiple printers installed on your PC, you may need to repeat this step for each printer. A window will pop up asking if you want to install the latest version of the driver. Now locate the printer device and double-click on it. This will bring up all other devices connected to your computer.
Then click on the + sign in the bottom right corner and select “Other Devices”. The first thing that you need to do is open up Device Manager on your computer.
You just need to update your printer drivers. If you’re using Windows 10 then there is an easy fix for this issue.
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